To book one or more guest rooms you need to provide your credit card details. These details enable our hotel to request authorisation by your credit card company. This is a standard procedure to certify that credit limits allow for potential expenses.
Upon arrival you are requested to pay for the numbers of nights reserved..Our receptionists accept payments by credit card, pin or cash.
Hotel Multatuli does not accept reservations reservations for more than 5 rooms. Your guestroom is available from 14.00 hrs on the day of arrival. You are requested to clear your room before 12.00 hrs on the day of departure.
Changing your reservation
If you wish to cancel or change your reservation you may do so free of charge as late as 24 hours prior to 00.00 hrs (CET) of the agreed arrival day. You will receive an email to confirm your new reservation or your cancellation.
If you find yourself obliged to cancel, you may do so by using the online cancellation function or by contacting the hotel directly. Cancellation is free of charge up to 24 hours before 00.00 hrs (CET) of the agreed arrival date. Cancellations within 24 hours of your expected arrival will be billed the amount of the first night. A reservation not cancelled at all will also be billed the amount of the first night. The hotel will charge your credit card for this fee and confirm your cancellation and payment by email.
When modified or cancelled the total price of the reservation will be charged. In case of no-show the total price of the reservation will be charged.
If you check out earlier than your reservation, the payment of the total amount will be required.
Non-refundable booking policy
When making a non-refundable booking the total price of the reservation will be charged on the day of booking. This payment is non-refundable.
Dear BOF HOTEL Member,
Protecting your personal information and your security during payment is very important for us. We already think that there are values needed to be protected and therefore we use several tools (encryption, passwords, physical security etc.) for protecting your personal information against unauthorized accesses and statements.
Getting and Using Your Personal Information
Unexceptionally entire personal information belonging to our customers has been got in secure by no means. In addition to this, saving and using customer information are partially required for progression of our procedures without any problems. Information for meeting the services in the best way and completion of work have been saved at BOF HOTEL and when necessary, they have been given to relevant companies with the execution of services. Your personal information certainly has not been given to third parties without your permission. However, we can declare your personal information to provide our services, meet legal liabilities, applying rules and policies of BOF HOTEL, replying to violation of rights submitted by third parties for the product or content that is presented to sale or protect anyone’s right or security. Personal information in Membership Contract has not been used without your written confirmations in the contracts of BOF HOTEL.
BOF HOTEL may obtain information belonging to users and about the usage of www.bofhotels.com website by using a technical communication file (Cookie). However, if the users want, they can change their browser settings for the manner of not receiving a technical communication file or receiving a warning message when a technical communication file has been sent.
BOF HOTEL saves and uses customer information to inform about new sales campaigns, enhance the presentations of product and service. Moreover, anonymous user profiles have been used for marketing surveys when necessary.
Despite BOF HOTEL takes necessary precautions of information security, in cases of damaging secure information or falling into third person’s hands as a result of attacks to www.bofhotels.com website and the system, BOF HOTEL will undertake no responsibility.
Verifying Information and Resignation from Membership
Customers may demand written information to learn what taken information about theirselves is saved at BOF HOTEL freely. Your demands on probable corrections, obstructions or deleting information are immediately put into operation – to the extent permitted by the law. If there are other questions that you want to ask BOF HOTEL about protecting and security of information, you may always contact us by using our email@example.com e-mail address.
Our users, who receive e-mail bulletin, may resign from membership of e-mail bulletin by pressing “Resign from Membership” link which presents under e-mail bulletin.
Tel: 0 216 266 50 50